Every now and then I get a tech support request about our app not opening when the user tries to launch it. In almost all cases, no matter what app you are using, the first thing to always try when something like this happens is to restart your iPad by holding the home and hold buttons down simultaneously for about 10 seconds until the iPad restarts itself. Many times, this is an almost magical, universal fix-all for weird app problems. Whether it’a an app like ours, or a web browser, or a photo app, or even a game, if you ever experience strange behavior the repeats itself, the first thing you should always try is this quick and simple fix.